Homesteaders policy owner services.

Homesteaders’ approach to investing is focused on maintaining a strong financial position for the benefit of our policy owners.

Our portfolio includes high-quality, conservative investments such as U.S. government securities, investment-grade corporate bonds, mortgages backed by government agencies, treasury bonds and commercial mortgage loans on real estate. AM Best, a global rating agency that evaluates insurance companies’ financial strength, regularly affirms our stability with an A- (Excellent) rating.*

Homesteaders’ leadership remains firm in its commitment to the long-term security of our policy owners, the funeral homes that place their trust in us and our employees. It is the way we have done business for over a century, and it is the way we will continue to do business.

*AM Best Company, a global rating agency focused on the insurance industry, has affirmed Homesteaders Life Company’s financial strength rating of A- (Excellent) with a stable outlook. Effective May 2025. For up-to-date ratings, visit ambest.com.

If you have questions about your Homesteaders policy, please contact our Customer Service team — we’re happy to answer your questions. You can call 800-477-3633 or submit a form via our Get in Touch page.

Our business hours are 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central Time).

If you have specific questions about the items and services selected as part of your existing prearranged funeral plan, we encourage you to contact the funeral home where you made the plan. If you need assistance or information about your policy terms or payments, please contact our Customer Service team.

Please note: Changes to your funeral plan may also require changes to your Homesteaders insurance policy. We recommend that you first contact your funeral home to discuss any changes you wish to make to your funeral plan. Then, your funeral home will contact us to determine how these changes may impact your insurance policy.

There are many reasons why a person chooses insurance to fund their advance funeral plan, including flexible payment plans and coverage throughout the life of the policy, regardless of when death occurs.

Life insurance is often used to provide for your family's living expenses after you die. By funding your funeral plan in advance with Homesteaders, you preserve your life insurance benefits so your family can use them as originally intended.

Your Homesteaders policy is fully transferable. Although prices for funeral services and merchandise may vary between providers, your coverage can continue growing to offset inflation regardless of where you live.

We want you to feel confident about the steps you have taken to prearrange and prefund your funeral. Should you have any questions, contact your funeral provider or our Customer Service team.